Restaurant Intelligence Platform

Where HospitalityMeets Intelligence

AI-powered guest management, voice reception, reputation monitoring, and operational analytics. Built for restaurants that refuse to be ordinary.

Powering operations at C&W Ballantyne Steakhouse

Let's Connect

Discover What C&W Can Do for You

Whether it's an intimate dinner, a grand celebration, or your dream wedding — tell us what you're envisioning and we'll make it happen.

Capabilities

Six Modules. One Platform.

Every tool your restaurant needs to deliver unforgettable experiences, integrated and intelligent.

Guest Intelligence CRM

Deep guest profiles with visit history, preferences, spend analytics, and VIP segmentation. Know every guest before they walk in.

3,130+Guest Profiles

AI Voice Receptionist

ElevenLabs-powered voice AI handles reservations, answers questions, and routes calls. Transcripts and recordings logged automatically.

43AI Calls Handled

Reputation Engine

Automated review monitoring, response generation, and sentiment analysis. Turn every guest into a 5-star review.

4.8Avg Rating

Point of Sale Analytics

Real-time sales dashboards, item performance tracking, revenue forecasting, and labor cost analysis across all service periods.

$2.4MRevenue Tracked

Events & Weddings

Full event lifecycle management from inquiry to execution. Deposit tracking, BEO generation, and timeline coordination.

150+Events Managed

Team Command Center

Role-based access control, shift scheduling, performance metrics, and secure invite-only onboarding for your entire staff.

24/7Access Control
By the Numbers

Measurable Impact

0+
Guest Profiles
Imported & enriched
0
AI Calls Handled
With full transcripts
0%
Uptime
Always-on platform
$0K
Revenue Insights
Monthly analytics
Getting Started

Three Steps to the Future

From legacy operations to AI-powered intelligence in a single afternoon.

STEP 01

Connect Your Operations

Import your guest database, connect your POS, and configure your AI receptionist in under 30 minutes.

STEP 02

Let Intelligence Work

Nexus learns your patterns, automates guest outreach, monitors reviews, and handles phone calls around the clock.

STEP 03

Scale Your Excellence

Watch guest satisfaction climb, revenue grow, and your team operate with military precision. Data-driven hospitality.

AI-Native

Your Digital Concierge

The AI Receptionist answers calls in a natural voice, takes reservations, answers menu questions, and handles special requests. Every call is transcribed, recorded, and logged to the guest profile.

Natural voice powered by ElevenLabs
Full transcripts & audio playback
Auto-links calls to guest CRM profiles
AI Receptionist Active

"Hi, I'd like to make a reservation for this Saturday, party of six."

"Absolutely! I have availability at 7:00 and 8:30 PM. Which works better for your party?"

"7 PM, please. Also, one guest has a shellfish allergy."

"Perfect, booked for 7 PM. I've flagged the shellfish allergy and our chef will prepare accordingly. See you Saturday!"

Call duration: 1:23Reservation confirmed
Nexus transformed how we manage our guest relationships. The AI receptionist alone has saved us 20 hours a week, and the CRM intelligence has driven a measurable increase in repeat visits. This is the future of hospitality.
Sharon Conklin
Owner & Founder, C&W Steakhouse

Ready to Get Started?

Tell us what you're looking for and our team will make it happen.

Private dining, events, weddings — whatever you envision.